My tracking says delivered, but I don’t have my orderUpdated 2 months ago

We understand how concerning it can be when tracking says delivered but your order is not there.

First, please check any safe places around your delivery address, parcel lockers, mailrooms, front desk areas, or with household members or neighbors who may have accepted the parcel.

If you still cannot locate it, contact us through the Contact Us form with your order number and tracking details. We’ll review the delivery information with care and help work toward a fair next step.